The terms.Plain English first.

Cutlist is a hosted web application operated by HeckRaiser Productions. You give it video you supply. It finds moments, reframes and captions them, renders clips, and lets you download them. These terms cover the studio, the API, this website, and anything else served from this domain.

There is nothing to install. All processing happens on our infrastructure, which is the point: you are buying the pipeline running, not a copy of it.

We add, change and remove features. Losing something you build a workflow on is a real cost to you, so a removal is announced before it lands rather than discovered mid-render.

You must be 18 or the age of majority where you live, and you must give accurate account details.

An account is one person. There are no shared seats, no roles and no per-project access - if two people on your team need in, today that means two accounts. That is a gap, not a policy.

Everything done with your credentials or your API keys is treated as done by you. Keep keys secret, rotate them when someone leaves, and tell us the moment one leaks.

You must hold the rights to every second of video you upload, or have permission from whoever does. This is the clause that matters most, and it is the one we cannot enforce for you. Clipping a broadcast you do not own is your decision and your liability.

Do not upload material that is unlawful, that sexualises minors, that is intimate imagery shared without consent, or that you obtained by breaking somebody else's terms. Do not upload malware.

Do not reverse engineer, scrape or resell the pipeline. Do not resell raw compute. Do not work around credit accounting, storage quotas or rate limits - if a limit is in your way, ask and we will talk about it.

You keep every right you had in the source. You own the clips that come out. Publish them, sell them, monetise them, cut them again somewhere else - no attribution to us, no revenue share, no permission needed.

You grant us one narrow licence: to store, decode, transcribe, analyse and render your material for the sole purpose of running the jobs you asked for and delivering the results back to you. It covers nothing else and it ends when the material is deleted.

We do not train models on your footage. We do not use your clips, your titles or your transcripts in marketing without your written permission, and we will ask by name rather than bury consent in a checkbox.

Your material leaves our infrastructure in exactly one place: frames and transcript excerpts go to the model provider that does the detection, the review and the captions. The privacy policy names it and says what it is allowed to do with them.

The engine, the studio, the API, this site, the Cutlist name and wordmark, and the way the score is computed remain ours. You are licensed to use the service, not to copy it.

If you send us feedback, a bug report or a feature idea, we may act on it freely and without owing you anything. That is the deal that lets us fix things quickly.

One credit buys 60 seconds of source video at the base rate, rounded up to the minute per job. Not per clip, not per export. Each job is billed as source minutes at a rate, plus a one-off start-up charge for the work that does not scale with length. The multimodal review raises the rate and adds most of the start-up; the number of clips requested raises the start-up, because the review looks at three candidate windows per clip; a smaller transcription model is a small discount on the rate; and supplied timestamps skip detection entirely, which reduces the start-up charge to the delivery and the renders and meters the source at the anchored rate. Captions still need a transcript, and that part is billed when you ask for it. Every rate is stated in the estimate before you spend anything.

Credits are held when a job is submitted and settled when it finishes. A job that fails, errors or is cancelled is refunded in full. A job that ran and produced clips you did not like is not refunded, because the work happened.

Allowance credits are attached to your billing period and expire with it. They do not roll over. Purchased top-up packs never expire, and your allowance is always spent first so the packs you paid for survive to the next month. Packs are 250 for $35, 800 for $99, 2,500 for $289.

Prices are in US dollars and exclude any tax we are required to collect. Cancel whenever you like; cancellation takes effect at the end of the period you already paid for, and we do not pro-rate a partial month.

Clips are working output, not an archive. Each one is deleted 30 days after it is rendered, and the studio shows the countdown on every clip so nothing vanishes unannounced.

Source uploads go sooner: they are removed within 2 days of a finished render. Once the clips exist there is no reason for us to hold your original.

Storage is 100 GB per account, shared across every project you own rather than allotted per project. When the account is full, new uploads are refused until you delete something.

Deletion is run by an automated sweep against the same constants published here, so the schedule is enforced rather than promised. You can also delete anything early, at which point the bytes come back to your quota.

Nothing we render carries a watermark, a badge or a burned-in logo of ours. That includes the trial, which gets 160 credits, the whole engine, and no card.

A watermarked trial does not tell you whether the tool is good. It tells you what the watermark looks like.

The service is provided as is. There is no SLA, no uptime guarantee and no promise that any particular job will succeed. We run maintenance, queues get long, and hosted models have bad days.

The score is a judgement, not a forecast. It rates whether a moment stands alone, not whether an audience will share it. The engine will sometimes pick a moment you would not have picked and sometimes miss one you wanted.

To the fullest extent the law allows, we disclaim the implied warranties of merchantability, fitness for a particular purpose and non-infringement.

We are not liable for indirect, incidental, special or consequential loss, for lost profit or revenue, for lost footage, or for anything that happens because of a clip you chose to publish.

Our total liability for any claim is capped at what you paid us in the twelve months before the claim arose. On a free account that figure is zero, which is the honest consequence of a free account.

Nothing here limits liability for fraud, for death or personal injury caused by our negligence, or for anything else that cannot lawfully be limited.

We may suspend or close an account for non-payment, for use that breaks the acceptable use clause, or when a job is threatening the stability of the platform. Where the situation allows it, you get a warning and a chance to fix it first. Where it does not - unlawful material, an active abuse of the platform - it is immediate.

You can close your account at any time. On closure, your clips and uploads are deleted on the normal schedule or sooner, and unused credits are not refunded.

The ownership, IP, liability and governing law clauses survive the end of the agreement.

We can change these terms. A material change is emailed to your account address at least 14 days before it takes effect, and continuing to use the service after that date is how you accept it. If you do not accept it, close the account before the date and the old terms govern everything up to that point.

The last-updated date at the top of this page is the version marker. There is no separate archive of prior versions yet.

These terms are governed by the law of the US state in which HeckRaiser Productions is registered, and the courts of that state have exclusive jurisdiction. We have not named the state here. No lawyer has read this document, and naming a venue in a draft would look more settled than it is.

If any clause is unenforceable, the rest stands. These terms plus the privacy policy are the whole agreement between us. You may not assign them; we may, if the business is sold, and you would be told.

Questions, or a problem with any of this: hello@heckraiser.com.